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PUMA GIFT CARD TERMS AND CONDITIONS

These terms and conditions apply to the following electronic and physical PUMA cards (collectively, “PUMA Cards”) purchased or issued at any PUMA retail store or online at uk.puma.com, subject to the restrictions set forth below:

  • PUMA Gift Cards (including Digital Gift Cards)

PUMA GIFT CARDS

PUMA Gift Cards Purchased at PUMA Retail Store (UK): PUMA Gift Cards purchased at any PUMA retail store located in the UK are redeemable for merchandise online at uk.puma.com, and at all PUMA retail stores located in the UK.

REDEEMING PUMA CARDS

You can use your PUMA Card to pay for your items until its balance is zero. If your order total is less than the value of the PUMA Card, you can use the remaining balance for future purchases at a later date. If your order total is more than the current balance on the PUMA Card, you can pay the remaining amount using additional PUMA Cards, a credit/debit card or other accepted payment method.

PUMA Cards are not credit or debit cards and are not rechargeable. PUMA Cards are nonrefundable and cannot be transferred, exchanged or resold, and cannot be redeemed for cash (except where required by law). No interest will be paid on any PUMA Card.

PUMA Gift Cards cannot be used towards the purchase of a PUMA Gift Card.

EXPIRATION

PUMA Gift Card have an expiry date of 5 years from the point of purchase.

RETURNS & REFUNDS

PUMA Gift Cards cannot be returned or cancelled after purchase.

If you return an item(s) purchased with only PUMA Cards, you will be issued a new PUMA Card via email for the total value of the return.

If you return an item(s) purchased with multiple methods of payment, the refund is first applied to alternative payment method (e.g. credit or debit card, cash, PayPal, etc.) up to the original amount charged to that payment method. For any remaining balance, a new PUMA Gift Card will be issued to you.

If an order placed using a gift card as payment is cancelled in full before to shipment. The value paid by gift card will be made available again on the original gift card used to complete the purchase. We recommend customers retain each gift card until all goods have been delivered.

In addition to these terms, PUMA’s standard Return Policy shall apply.

LOST OR STOLEN PUMA CARDS

PUMA is not responsible for lost, stolen or damaged Cards, or for any unauthorized use. PUMA Cards cannot be replaced if lost or stolen. Treat PUMA Cards like cash.

FRAUD

PUMA reserves the right to refuse, cancel or hold PUMA Cards and orders for suspected fraud, for cards mistakenly issued in an incorrect denomination, for incomplete order information or other violations of these terms and conditions.

CHECKING YOUR BALANCE

For balance inquiries and additional terms and conditions applicable to PUMA Cards visit https://giftcard.puma.com/uk/en/home. For balance inquiries, you will need to enter your PUMA Card number and PIN. You may also check the balance on your PUMA Card directly at any PUMA retail store located in the UK.

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